Reference

How extrawd login Protects Your Personal Data

Your personal data — from account registration details to payment records processed via DANA, OVO, GoPay and QRIS — is handled under a clear, documented policy you can…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records protectedYou may request data access or deletionNo data sold to third partiesApplies wherever local law permits

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What Data We Collect and Why

extrawd login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with extrawd login, we collect the details you submit — your name, email address, and the payment method you choose, whether that is DANA, OVO, GoPay, QRIS or a local bank transfer. We also log session data such as device type,

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IP address and login timestamps to keep your account secure. Transaction records tied to your DANA or OVO wallet are retained for a minimum of five years in line with financial record obligations that depend on local law. We do not collect payment credentials directly; those
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are handled by each payment provider under their own security standards. Browsing data on our site is captured via cookies you can manage through your browser settings. Every data point we hold serves a specific operational or legal purpose — none of it is sold, rented
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or shared with advertising networks.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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How to Reach Our Privacy Team

If you have a question about how your data is stored, want to correct account information, or need to submit a formal data-deletion request, our privacy support team is reachable through three channels. Response times vary by channel: live chat queries are typically answered within minutes during operating hours, while formal written requests sent by email receive a written reply within five business days. Our team operates daily from 08:00 to 23:00 WIB, covering inquiries from Denpasar to Yogyakarta and every region in between where access depends on local law.

Team online

Live Chat

Start a live chat session directly from your account dashboard — available daily from 08:00 to 23:00 WIB for immediate privacy queries, account data questions and correction requests.

Email Support

Send a detailed data-access or deletion request to our privacy inbox. We confirm receipt within 24 hours and provide a full written response within five business days of receiving your request.

Account Settings Panel

Many personal data fields — display name, email address, and linked payment methods like DANA or OVO — can be updated directly inside your account settings without contacting support.

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Six Ways We Handle Your Data Responsibly

Our approach to data protection is built around six operational practices that govern every account on extrawd login — from the moment you register to the day you request deletion.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256. Data moving between your device and our platform — including QRIS scan confirmations — travels over TLS 1.3 connections at all times.

Cookie Management You Control

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block or clear non-essential cookies through your browser settings without losing account access.

Payment Data Handled by Providers

We never store your full DANA, OVO or GoPay credentials. Payment authentication happens on each provider's own secured environment; we only receive a transaction reference number and status code.

Retention Periods Are Fixed

Account data is retained while your account is active and for up to five years after closure, in line with financial record obligations that depend on local law. After that window, data is deleted or anonymised.

No Third-Party Data Sales

Your data is never sold, rented or shared with advertising networks. We share information only with payment processors like DANA and OVO, and only the minimum data each needs to complete a transaction.

Data Access and Deletion Requests

You may request a full copy of the personal data we hold, or ask us to delete your account and associated records. Verified deletion requests are processed within 14 business days where local law permits.

Your Privacy Policy Questions Answered

The questions below reflect what people commonly ask when reading a privacy policy for the first time. If your question is not covered here, reach our privacy team via live chat between 08:00 and 23:00 WIB or submit a written request by email for a response within five business days.

We collect the name, email address and contact details you submit at registration. We also log your device type, IP address and login timestamps for security verification. Payment method identifiers for DANA, OVO, GoPay or QRIS are recorded as transaction references, not full credentials.

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and only the minimum fields each provider needs to confirm a transaction. We do not share your information with advertisers, data brokers or any unrelated third party under any circumstances.

We retain account and transaction records for up to five years after account closure to meet financial record obligations that depend on local law. Once that period ends, all identifiable data is permanently deleted or fully anonymised within our systems.

Send a data-access request to our privacy email address or start a live chat session between 08:00 and 23:00 WIB. We verify your identity first, then deliver a copy of your personal data within ten business days where local law permits.

Yes. Submit a deletion request through live chat or by email. We process verified requests within 14 business days where local law permits. Note that transaction records tied to DANA or OVO payments may need to be retained for the legally required period before deletion.

We use session cookies to maintain your login state and analytics cookies to monitor page load performance. Non-essential analytics cookies can be disabled through your browser's cookie settings at any time without affecting your ability to log in or make deposits.

Your GoPay and QRIS authentication happens entirely within each provider's own secured environment. We receive only a transaction reference and status code — your wallet credentials, PIN or card details are never transmitted to or stored on extrawd login servers.

How extrawd login Protects Your Personal Data

How to Reach Our Privacy Team

Live Chat

Email Support

Account Settings Panel

Six Ways We Handle Your Data Responsibly

Encryption at Rest and in Transit

Cookie Management You Control

Payment Data Handled by Providers

Retention Periods Are Fixed

No Third-Party Data Sales

Data Access and Deletion Requests

Your Privacy Policy Questions Answered

01 What personal data does extrawd login collect when I open an account?

02 Does extrawd login share my data with other companies?

03 How long does extrawd login keep my account data after I close my account?

04 How can I request a copy of the data extrawd login holds about me?

05 Can I ask extrawd login to delete my personal data?

06 What cookies does extrawd login use and how do I manage them?

07 Is my GoPay or QRIS payment information stored securely?

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